March 10, 2010

Dassault Falcon Unveils New Service Center Plan

By David A. Lombardo

Dassault Falcon is reorganizing its service support strategy. Worldwide there are currently five company-owned service centers and 26 authorized service centers (ASC). In addition, there are five recently added satellite service stations with GoTeams positioned on four continents. According to Jacques Chauvet, senior v-p for worldwide customer service, all facilities had to provide maximum service more

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Pawan Hans and Eurocopter To Set Up MRO, Training

By David A. Lombardo

Eurocopter and Pawan Hans Helicopters, the largest civil helicopter operator in India, have entered into two joint ventures for maintenance, repair and overhaul and training. Under the terms of the first joint venture, Eurocopter and Pawan Hans will establish an MRO facility in a key Indian metro to better serve the Dauphin fleet being operated in India. The second joint venture will set up a trai more

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Midcoast Expands Mobile Maintenance Team

By David A. Lombardo

Midcoast Aviation has expanded its capability to assist aircraft operators at their home bases to supplement in-house maintenance staff. “We have been providing this select service to customers by request for years,” said Morris Smith, director of technical services. “Because operators have found the service so beneficial it just made sense to expand and let all our customers know mobile mai more

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