Above and Beyond: Providers of Exceptional Product Support and Service

 - August 8, 2012, 2:09 PM


We encourage you to congratulate people you may know from Cessna and add additional comments by using the "Add your comment" section below.

Al Tutoni, 

Orlando, Fla.

“Always available and ready to solve any inconvenience.”

Bobby Jones, 

San Antonio, Texas


Brett Ruckle, 

Mesa, Ariz.

“Brett has helped me with numerous issues with the CJ4.”

Darrell Brasher, 

San Antonio, Texas

“Mobile service technician.”

Fred Royce, 

Wichita, Kan.

“Fred is a dedicated employee that has been in his position for a long time, knows his aircraft and customers and is friendly and easy to deal with. I also believe that he has a good rapport with his mechanics on the floor who have given us great service over the years.”

James Heasley, 

Greensboro, N.C.

“Great customer service.”

Jeff Bruce, 

San Antonio, Texas

“Mobile service technician.”

Mark Campbell, 

Greensboro, N.C.

“Mark has stayed in constant contact with us during our MRO project and has helped keep the project running on track.”

Mike Fleming, 

Wichita, Kan.

“Mike and his team goes over 100 percent to help the customer.”

“He is a very down-to-earth individual who goes well beyond his duties; superbly knowledgeable and tops in professionalism. And to say the least, a GREAT guy...”

Mike Seils, 

Sacramento, Calif.

“Makes sure maintenance is performed on-time and correctly. Has done this for the last seven years. Very experienced with the CJ series.”

Paul Long, 

Wichita, Kan.

“Good interpersonal skills.”

Randy Davis, 


“Outstanding Cessna Support in the field. Great knowledge of the aircraft and the best path for return to service. The phone is always answered.”

Roger Boeckman, 


“He is always there to assist and does a great job at it!”


Mike has been our contact in Wichita for a decade now. He has proven to be committed to customer service on every visit.

After 12 years having Mike taking care of our plane,we just want to say that he and his crew goes over and over to give the Best in the industry customer support for his clients.

I've known Mike since 1997 and he has been always very helpful with us.
He is a great person to deal with, very frendly and he will go all the way to help a customer.
He really deserves the recognition.

Mark Hand is extrodinary in every way. His technical knowledge is superb , his customer service is world class. He was the key to my success as the DOM of a corporate shuttle fleet. Mark goes way above and beyond for his company and customers.
Embraer is a great company with exceptional people and product!!

If I was told the survival of my department depended on getting my broken Gulfstream working right now, my first call would be to Jim Beebe, period. They do don't come any better. He is the walking definition of real Technical Support. This statement of opinion turned hard fact not so long ago should encourage Gulfstream to please find more like him (if possible).

Thank you Jim.


Mike Fleming, taking care of our plane for 4 years, always had a god job, and give me excellent suport in Wichita.
Thanks Mike.

Sergio Azevedo, from Brazil.

If anyone has any contact information for Leonardo Ruiz at BIO Aerospace, I would love to thank him personally for his work.



Yancy Everhart - If you ever want a Honeywell Rep. you can't contact via phone or e-mail, he's your man.

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