Above and Beyond: Providers of Exceptional Product Support and Service

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We encourage you to congratulate people you may know from Pilatus and add additional comments by using the "Add your comment" section below.

Fabian Conne, 

Stans, Switzerland

“Outstanding support, always available anytime to provide great help and excellent advice.”

“He keeps track of the maintenance, even if he is not our CAMO, helps where he can and always friendly, seems never to be stressed.”

Piotr Wolak, 

Broomfield, Colo.

“He has done a superior job of making sure my needs/support with their product has been meet.”

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Rick Grempel
on August 7, 2012 - 9:17am

Gregg has definitely gone above and beyond for our maintenance program. As a maintenance manager with AW139, Gregg has gotten us through our initial stages to support our aircraft. Gregg has made himself available at our facility many times to instruct and assist us with our technical issues. Gregg has been an invaluable liasion to the Agusta technical staff at Philadelphia. I would like to thank Agusta for supplying us with a highly motivated and experienced field rep.

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Sven Slattberg
on August 8, 2012 - 12:14pm

Mike has been our contact in Wichita for a decade now. He has proven to be committed to customer service on every visit.

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Flavio Estiphan
on August 8, 2012 - 2:35pm

After 12 years having Mike taking care of our plane,we just want to say that he and his crew goes over and over to give the Best in the industry customer support for his clients.

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Raul Cardalda
on August 8, 2012 - 2:36pm

I've known Mike since 1997 and he has been always very helpful with us.
He is a great person to deal with, very frendly and he will go all the way to help a customer.
He really deserves the recognition.

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Eric Secrist
on August 8, 2012 - 7:36pm

Mark Hand is extrodinary in every way. His technical knowledge is superb , his customer service is world class. He was the key to my success as the DOM of a corporate shuttle fleet. Mark goes way above and beyond for his company and customers.
Embraer is a great company with exceptional people and product!!

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Christopher Kroen
on August 12, 2012 - 5:35pm

If I was told the survival of my department depended on getting my broken Gulfstream working right now, my first call would be to Jim Beebe, period. They do don't come any better. He is the walking definition of real Technical Support. This statement of opinion turned hard fact not so long ago should encourage Gulfstream to please find more like him (if possible).

Thank you Jim.

Chris

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Sergio Azevedo
on September 7, 2012 - 11:27am

Mike Fleming, taking care of our plane for 4 years, always had a god job, and give me excellent suport in Wichita.
Thanks Mike.

Sergio Azevedo, from Brazil.

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jordan
on September 27, 2012 - 4:01pm

If anyone has any contact information for Leonardo Ruiz at BIO Aerospace, I would love to thank him personally for his work.

thanks

jordanv@mitchellair.com

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Larry L. Gray
on October 3, 2012 - 11:21am

Yancy Everhart - If you ever want a Honeywell Rep. you can't contact via phone or e-mail, he's your man.

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