Above and Beyond: Providers of Exceptional Product Support and Service

 - August 8, 2012, 2:09 PM

Pratt & Whitney Canada

We encourage you to congratulate people you may know from Pratt & Whitney Canada and add additional comments by using the "Add your comment" section below.

Alex Lauly, 

Brussels, Belgium

“Always available and cooperative, looking for solutions.”

Rich Stallman , 

West Virginia

“Rich is all about customer service, we did five PT6 overhauls with him last year and the process could not have gone smoother. It's rare in today's world of aviation that you work with people that are on top of their game and make your job easier. Rich Stallman actually made our events at Pratt an enjoyable experience.”

William (Bill) Chappell, 

Columbus, Ohio

“Bill is very knowledgeable on his company's products, willing to share information to help us support those products and goes the extra mile to support his customers.”

“This Pratt tech rep has been very helpful.”


Mike has been our contact in Wichita for a decade now. He has proven to be committed to customer service on every visit.

After 12 years having Mike taking care of our plane,we just want to say that he and his crew goes over and over to give the Best in the industry customer support for his clients.

I've known Mike since 1997 and he has been always very helpful with us.
He is a great person to deal with, very frendly and he will go all the way to help a customer.
He really deserves the recognition.

Mark Hand is extrodinary in every way. His technical knowledge is superb , his customer service is world class. He was the key to my success as the DOM of a corporate shuttle fleet. Mark goes way above and beyond for his company and customers.
Embraer is a great company with exceptional people and product!!

If I was told the survival of my department depended on getting my broken Gulfstream working right now, my first call would be to Jim Beebe, period. They do don't come any better. He is the walking definition of real Technical Support. This statement of opinion turned hard fact not so long ago should encourage Gulfstream to please find more like him (if possible).

Thank you Jim.


Mike Fleming, taking care of our plane for 4 years, always had a god job, and give me excellent suport in Wichita.
Thanks Mike.

Sergio Azevedo, from Brazil.

If anyone has any contact information for Leonardo Ruiz at BIO Aerospace, I would love to thank him personally for his work.



Yancy Everhart - If you ever want a Honeywell Rep. you can't contact via phone or e-mail, he's your man.

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