Jet Support Services, Inc. (JSSI, Booth No. N5704), provider of hourly cost maintenance programs for the business aviation industry, announced its new airframe programs for the Eurocopter EC135 and EC145 series at Heli-Expo ’13.
“We are excited about providing the option for additional airframe coverage this year, just two years after providing engine coverage for the Eurocopters,” said Walter Given, 16-year JSSI veteran and helicopter program manager for the company.
The EC135/145 airframe programs cover virtually every part, component, assembly and system on the helicopter for a specified contract term, excluding engines. The comprehensive airframe program is customized by aircraft serial number and takes into account the unique customer flight profile. Pricing and program features are based on mean time-to-failure data obtained during JSSI’s 24 years of industry experience. EC135/145 owners may also choose to include engine coverage for an exclusive JSSI Tip-To-Tail program.
Alternative to OEM Support
Given explained why JSSI compares favorably against OEM warranty programs available to helicopter owners. “A JSSI contract is protection from the unknown, especially for owners of pre-owned helicopters,” he said. “We offer a lot of additional benefits that an OEM program does not provide,” he said. “First, you can have your maintenance done where you want. Second, you can transfer the value of your JSSI contract to a new owner if you sell your helicopter. Third, a JSSI program is available to you if you purchase a pre-owned helicopter. Beyond that, JSSI assigns a tech manager to every one of our customers, and that tech advisor can provide comprehensive assistance from set up to AOG. For smaller operators, who might not have a director of maintenance, the tech advisor can play that role; and for large operators the JSSI tech advisor can be the right-hand man of the director of maintenance.”
The JSSI EC135/145 Tip-To-Tail program joins the company’s AgustaWestland, Bell and Sikorsky programs. Given indicated that JSSI coverage for more helicopter airframes may be in the company’s future.