Safran subsidiary Microturbo of Toulouse, France, and Houston’s Bristow Group announced at Heli-Expo 2014 signing the first support by the hour (SBH) agreement for Microturbo’s e-APU60. The Microturbo e-APU provides auxiliary power for the AW189 helicopter, which Bristow operates. Under the five-year agreement Turbomeca, Safran’s helicopter engine specialist, will provide integrated support activity for the Microturbo e-APUs installed on 11 search-and-rescue helicopters and six operating in the and oil and gas sector. Terms of the agreement were not disclosed.
“Our main objective is to deliver best-in-class support and services solutions to our customers, and to meet Bristow’s expectations in terms of dispatch reliability, customer product support and services,” said Thierry Gourmanel, Microturbo’s commercial and customer support v-p.
Bristow has prior SBH agreements covering Turbomeca engines. “SBH has proved successful in keeping support costs aligned to flight activity and revenue,” said John Cloggie, Bristow v-p and chief technology officer. “This agreement will be the first time SBH will cover an APU, and I look forward to seeing similar benefits.”