FSS funding

Aviation International News » September 2004
March 22, 2007, 9:38 AM

The House Appropriations Committee has added a directive to a report on FAA funding for Fiscal Year 2005 that would require the agency to ensure that pilots continue to get the best possible flight briefing and en route information services without user fees.

The Committee took the action on Flight Service Station (FSS) services because
the FAA is currently studying whether to contract out some FSS functions, much like it already does with the DUAT service.

“In order to maintain a high level of safety and efficiency in the provision of flight service activities, the committee urges the FAA to ensure that the flight service station competitive sourcing effort requires bidders to provide comprehensive and specific customer service standards for providing flight briefings to pilots, as well as a process for ongoing customer service monitoring and evaluation,” the report says.

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