Bombardier moves to support team concept

Aviation International News » June 2007
June 4, 2007, 12:13 PM

Recognizing the complexity customers face when they have to work with multiple people during maintenance, Bombardier has created customer support teams that will provide a single point of contact for customers 24 hours a day. The company has opened customer response centers in Montreal, for Challenger and Global operators, and in Wichita for Learjet operators.

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