New York is a demanding business environment, especially in aviation. Panorama Flight Service, an FBO/charter operator at Westchester County Airport (HPN), has been around for three generations, starting as a sightseeing operation in 1958. In 1961, the company began its charter service. Twenty years later, it opened its FBO at HPN.
Panorama recently opened its new-build facility on one of the Big Apple’s busiest bizav airports. The 21-acre complex includes spacious transient parking with a generous quick-turn apron. The main lobby has a conference room and a passenger waiting area with satellite television, DVD, coffee station and Internet access. The pilots’ lounge includes all of the above, plus three weather briefing stations and a large catering refrigerator, two ice machines and onboard coffee service.
Customer services include rental cars, courtesy van, hotel reservation service, access to limos, catering reservations and business facilities such as fax, photocopying and telephones.
An ExxonMobil dealer, Panorama’s staff includes 60 employees. Support services include aircraft cleaning, lavatory service, transient parking and available hangar storage, ground power, engine preheating, snow/ice removal and replenishment of
aircraft fluids. Panorama also has maintenance capability.