It’s the question every trip support company asks: what is most important to the customer, cost or quality of service? UAS International Trip Support put the question to 250 pilots, executives and business jet operators across the globe in a double-blind survey to discover exactly how customers prioritized their trip support needs.
Business Aviation Lifestyle
Information for users of private air travel, with the specific goal of helping them maximize their investments in private, business and corporate aviation for business and personal use; content primarily from AIN Publications’ award-winning Business Jet Traveler magazine and its website (www.bjtonline.com).
DeliSky, the Swiss international inflight catering service provider, announced that it has launched an iPad and iPhone App to augment its unique online catering order system, which is available at more than 120 airports worldwide. The company provides catering from dozens of carefully vetted sources, including high-end restaurants and caterers.
Montreal, Canada-based Innotech Aviation (Booth 1115) announced here at EBACE 2013 the successful installation and certification of a dual Ku/SatTV system on a Bombardier Global jet. Called the I-Ku Diamond system, the installation offers Global operators simultaneous operation of satellite TV, Ku-band satellite high-speed broadband service, voice over IP and other office-in-the-sky applications. Speeds average 1.5 Mbps with options to select even faster speeds.
Airbus (Booth 7040) announced here at EBACE 2013 that it has created a concierge support team for its ACJ customers worldwide, called C4you.
The C4you corporate jet customer care team is located at the Airbus Technical AOG center in Toulouse, France, and is comprised of experienced Airbus professionals ready to accommodate the company’s more than 500 corporate jet owners needing assistance with a maintenance or service item.
Boeing Business Jets (Chalet 140) is pulling double duty here at ABACE 2013, showcasing the BBJ, the VIP version of the Seattle-based airframer’s 737 airliner, while simultaneously celebrating the 40th year of Boeing commercial sales in China and the delivery of the 1,000th Boeing airliner to the market, a 737-800 purchased by China Eastern Airlines.
HAI president Matt Zuccaro announced a renewed and enhanced partnership with the Experimental Aircraft Association during his annual press conference at Heli-Expo ’13. Zuccaro introduced EAA’s Jonathan Berger, who detailed the new arrangement.
Brabus Private Aviation, which was revealed at EBACE in Geneva last May as a new luxury design, completion and management venture, was “launched” here at MEBA 2012 yesterday, coincidentally at 12 past 12 on 12/12/12.
Here at MEBA yesterday aircraft brokerage Boutsen Aviation (Stand 598) announced the sale of its 250th airplane, completed last week. “This is a big achievement for us,” said Thierry Boutsen, president of the Monaco-based sales firm and a former Formula 1 racecar driver, who founded the company in 1997 with his wife Daniela.
Look out, independent charter operators! Hello, charter passengers! The launch of the world’s first corporate jet charter alliance was announced here at MEBA 2012 yesterday.
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