Entrepreneur Roger Woolsey, president and CEO of REW Investments, the parent company of Million Air Interlink, (Booth No. 3967) has hit the ground running since REW’s acquisition of the FBO franchise in January this year.
This year, Million Air Interlink will launch “. . . a new continuing education program, a high-impact employee selection process and product and service purchasing programs for the 24 Million Air FBO franchises in the U.S., Canada and the Caribbean.
“Our goal,” said Woolsey, “is to enhance Million Air’s current reputation. We want to re-energize the organization by creating new programs and systems necessary to take the Million Air franchise to the next level, with our main focus on providing the highest level of customer service in the aviation industry.”
On September 3, Woolsey announced the launch of Million Air University, an international educational institution dedicated to providing continuing education to leaders and teams within each of the FBOs. It offers seminars and workshops in leadership, creativity, sales and technical skills for employees at all levels in the franchise chain. The first workshop takes place here at NBAA. Future courses will be offered at a variety of locations. The university is publishing manuals, books, reports, tapes and software to support the program.
Associated with Million Air University is the Talent Plus Program, a process for screening, recruiting and interviewing employees.
Million Air Interlink has also re-launched its Web site– www.millionair.com–allowing customers to make online reservations for aircraft fuel and servicing. Through the Web site, individual FBO franchise owners can log onto the intranet feature to manage their business needs, from downloading a pre-designed print advertisement to placing an order for stationery.