- May 20, 2009, 11:25 AM
Dassault Falcon recently hosted the first Falcon e-Forum, an Internet-based seminar designed to provide Falcon operators with an exchange of information and best practices. Thirty-two Falcon 7X customers from the U.S., France, Mexico, Brazil, Switzerland and the UK took part in the first session. The seminars last approximately one hour and focus on one specific topic of interest (or model series) per session. E-Forums provide a medium to communicate in an interactive environment with Falcon operators on timely issues. Frank Youngkin, vice president of customer service in the western hemisphere, said participating in an e-Forum requires only a computer with an Internet connection, Microsoft Live Meeting and a telephone to listen to the audio portion of the presentation. Attendees can listen to the presenter while simultaneously viewing presentation slides and other materials. Additionally, they can submit questions that can be answered by experts from the Dassault Falcon team.