Air Works India Engineering has signed a memorandum of understanding with Embraer to create a stock of parts for all of the OEM’s executive jets in service in India. Air Works will house parts for Embraer’s Phenom 100, Legacy 600/650 and Lineage 1000 in its facility in Bengaluru, which will serve as a central hub from which the parts will be dispatched to eight Embraer authorized service center (EASC) locations.
The move complements the role of Embraer’s regional distribution center in Singapore, where a master stock of parts for all of Embraer’s executive jets in production today is housed and dispatched throughout the Asia-Pacific region.
“This reinforces our customer support offerings to owners and operators in India, as it enhances the preparedness and ability of the EASCs to maintain and manage our executive jets for optimal operation,” said Andre Sousa, Embraer Executive Jets director of customer support and services for Asia-Pacific.
“We see this as an essential move and a reflection of our commitment to customer support in a market where a third of all Embraer executive jets in service in the region are based today.”