Jet Aviation (Stand 7040) has launched a “global refurbishment” program to renew and harmonize the look of its FBO and major MRO facilities worldwide. The Swiss-based business aviation services group will begin the investments with its Geneva, Zurich and Basel sites, focusing on lobbies and customer and crew lounges, as it gradually completes the transformations and adds customer-focused enhancements.
The company will integrate the same design style in all lobby areas, including the reception desk, textures, colors and flooring, while the customer and crew lounges will have similar colors, furniture and fixtures. Completion of the Geneva and Basel facility enhancements is scheduled for the end of this year. The Zurich facility is scheduled for completion in spring 2013.
“These facility upgrades will provide maximum style and comfort to ensure a premium customer experience,” said Heinz Aebi, Jet Aviation senior vice president of group marketing and communications. “Regardless of which Jet Aviation facility customers visit worldwide, they’ll recognize the Jet Aviation design and feel welcome and relaxed.”
In Geneva, the company will build a stairway from its lobby to the second floor of the FBO building to allow for two separate customer and crew meeting rooms, a crew lounge and an operations center. The main floor of the FBO will be renovated to include a reception area and three customer lounges.
Zurich will add a building adjacent to the current FBO that will house a reception area and customer lounge, along with its operation center. Basel’s MRO facility will receive a reception area with customer seating, customer and crew lounges, and business center facilities on the first floor.
Construction is underway at the FBO in Zurich, with rollout of the project to continue throughout the company’s global FBO and MRO network for completion by 2015.
Jet Aviation also announced that the Dubai Airport Authority and the Dubai Duty Free authority have granted its Dubai subsidiary authorization to open an airside duty-free shop. The company plans to open the shop adjacent to its FBO facility in the second half of this year.