Bombardier has opened a regional support office here at Farnborough Airport for its business aircraft customers in Europe, and it will also assist non-European Bombardier aircraft flying into the region. Located within the TAG Farnborough Airport terminal, it is next to TAG Farnborough Engineering, which is already a Bombardier authorized service facility.
A manager and three field service representatives staff the office, which also coordinates another 12 field representatives based in Belgium, France, Germany and Latvia. Some 560 Bombardier business jets are based in Europe.
For the London Olympic games, Bombardier is bolstering its on-site support from July 23 to August 17. Five field reps will be posted in the London area, with the company’s mobile response team in close proximity. Technicians will also be on standby at the factory-owned Amsterdam Schiphol service center and at three of its authorized services facilities in the London area. Spare parts inventories will also be boosted, said the Canadian airframer.