Jet Support Services (JSSI) is unveiling its new G650 Tip-to-Tail program for the Gulfstream G650 here at NBAA (Booth No. C7321). An independent provider of hourly cost maintenance programs for business aircraft engines, airframes and APUs, JSSI offers operators a wide range of maintenance programs for more than 325 aircraft makes and models. JSSI’s Tip-to-Tail program, available for 165 aircraft models, provides coverage for virtually every assembly and system on an aircraft. For the G650, the program will cover the Rolls-Royce engines, Honeywell RE220 APU, G650 airframe and related systems.
“It’s really important to us to be able to provide a program as quickly as possible after an aircraft comes to market,” said JSSI president Neil Book, referring to the G650 having received its FAA type certificate only 13 months ago. “We have to familiarize ourselves with all of the airframe components and maintenance requirements, and our team has become experts in [creating] a quality program for each airframe. We’ve been in business for more than 25 years, and that speaks to the quality of our programs. We need to be better than the OEMs to compete.”
JSSI Tip-to-Tail programs include 24/7 worldwide maintenance support; calendar, hourly and cyclical airframe-related scheduled and on-condition maintenance; parts and/or labor for various scheduled inspections and unscheduled repairs/replacements; troubleshooting labor allowance; rental component costs; future mandatory service bulletins and airworthiness directives; and technical oversight during major shop visits.
While JSSI does not perform the actual maintenance services, it uses a global network of maintenance providers and parts suppliers to accomplish the maintenance tasks. According to Book, advantages of JSSI’s Tip-to-Tail maintenance plans include both convenience and reduced cost.
“JSSI is a single provider that covers every component of the aircraft–airframe, engine and APU,” said Book. “We manage approximately 2,000 aircraft on our hourly cost maintenance programs, so there’s probably no larger purchaser of maintenance services in business aviation than JSSI. We get the benefit of that scale, and we’re able to pass on the most competitive rates to our customers.”
In addition to the G650, JSSI also recently added Tip-to-Tail programs for the Bombardier Global 5000 and 6000 and Embraer’s Legacy 650, Phenom 100 and 300. Another benefit of the Tip-to-Tail program is transferability of the investment from one airframe to another or from one engine to another.
“For fleet operators, the Tip to Tail single-point of contact becomes exponentially important from an overhead and management perspective,” said Kevin Thomas, JSSI v-p of strategic planning and business development. “Not only can we cover nearly every aircraft make and model, but your investment in our program is transferable to any make and model, unlike the OEM programs. For example, the Bombardier Global 5000 and 6000 are powered by Rolls-Royce engines, but the future 7000 and 8000 have GE engines. So if you’re a corporate flight department flying the Bombardier Global series and has invested in the Rolls Royce Corporate Care program, you’re not able to transfer that to your new investment [with GE engines].”