Rolls-Royce adds regional customer service team

NBAA Convention News » 2002
June 30, 2008, 8:50 AM

Rolls-Royce has introduced a new team of regional customer managers (RCMs) to expand the maintenance and support service available to operators of business aircraft powered by its engines. It announced yesterday that this new support is immediately available on AE3007 and BR710 turbofans.

All operators will have a dedicated RCM available 24 hr a day to meet individual requirements and answer questions on in-service technical and logistics support, warranties, lease engines, repairs and overhauls and technical care, as well as Rolls-Royce’s CorporateCare maintenance plan. The RCM program will have a total of 13 managers based in Long Beach, Calif.; Trenton, N.J.; Savannah, Ga.; Indianapolis, Columbus, Ohio; Dallas; the UK; and Dubai in the United Arab Emirates.

Share this...

Please Register

In order to leave comments you will now need to be a registered user. This change in policy is to protect our site from an increased number of spam comments. Additionally, in the near future you will be able to better manage your AIN subscriptions via this registration system. If you already have an account, click here to log in. Otherwise, click here to register.