Embraer ended calendar year 2007 with a record 169 aircraft deliveries and a record backlog of firm orders worth $18.8 billion. The numbers reflected activity in all aircraft segments, including its Executive Jets division. According to president and CEO Frederico Fleury Curado, Embraer took in $5.245 billion in revenue, a substantial increase over the $3.759 billion in 2006.
Aviation International News » May 2008
Chevron Global Aviation has taken an unusual approach to customer service; the Houston-based company is sending its Chevron and Texaco-branded FBO employees to the Disney Institute for customer service and service culture training. The two-day course syllabus includes schooling in customer loyalty, quality service and employee hiring and training. The course will be held May 8-9 in Orlando, Fla., and September 18-19 in Anaheim, Calif.
Cessna announced that the Citation Mustang very light jet has surpassed the 500-order mark. Last April, the Wichita-based airframer delivered its first Mustang and finished the year having handed over 45 of the VLJs. This year the company expects deliveries to total 100 and plans to reach its targeted peak rate of 150 Mustangs annually next year.
Several dozen employees at Dassault Falcon Service (DFS), Dassault’s FBO, maintenance provider and air charter operator at Paris Le Bourget airport, demonstrated in front of Dassault’s headquarters in Saint-Cloud on April 10. On strike since January, the employees are asking for better salaries and have voiced concern about the transfer of activities to the parent company.
Hawker Beechcraft has donated $50,000 to the Corporate Angel Network (CAN), the White Plains, N.Y.-based organization that arranges free flights aboard business aircraft for cancer patients. To date, the Wichita-based company has donated more than $200,000. Jim Schuster, CEO of Hawker Beechcraft and a member of the CAN board of directors, said his company will continue to help CAN deliver transport to cancer patients in need.
In a March 13 letter to a prospective buyer, Gulfstream outlined details of the purchase process for the new G650 ultra-long-range jet. Gulfstream began accepting orders for the G650 on April 15, a month after taking the wraps off the program on March 13.
The latest version of the Pilatus PC-12, featuring new avionics and a new engine, received FAA and EASA certification on March 28. The PC-12 Next Generation, formally known as the PC-12/47E, was announced at the 2006 NBAA Convention. The added features include some that operators have been seeking for many years and indicate that the PC-12’s popularity hasn’t abated.
Aero Toy Store has been appointed the factory authorized representative of Aerion for the sale of the company’s supersonic business jet. The agreement allows the initial sale of 12 of the new jets, which will cruise at speeds up to Mach 1.6 at altitudes of up to 51,000 feet. It has a range of 4,000 nm.
Embraer is launching a voluntary carbon offset program for its Embraer Executive Care (EEC) customers later this year, according to director of environmental strategies and technologies Graciliano Campos. The EEC program allows customers to purchase coverage for maintenance and parts, and an additional option will allow them to purchase carbon credits from an accredited source to offset aircraft emissions.
The FAA on April 14 issued an Airworthiness Directive for all Bombardier Challengers, as well as the derivative CRJ100 and 440 regional jets, that requires revising the aircraft flight manuals to modify the cold-weather operations limitations and include additional limitations and procedures.