WestAir Charter is rolling out a new “price pledge” guarantee on Friday for all of its charter quotes. The charter firm–a division of Western Aircraft that operates PC-12s in the western U.S., Canada and Mexico–said its “price pledge” states “it will never bill clients for more than they were originally quoted,” with exceptions only for itinerary changes and impromptu overnights. “This means there is no guesswork for our clients,” said director of flight operations Jeff Matlock.
Air Charter Service, a UK-based aircraft charter broker with 16 offices worldwide, contracted nearly 7,500 charter flights during its fiscal year ending January 31–a 14-percent increase over its 2012 fiscal year. “We have seen constant year-on-year growth for several years, but this is one of the largest single jumps in charter numbers that we’ve ever had,” said managing director Ruan Courtney. “On average, we book a charter every 70 minutes and that’s because most charter contracts consist of more than one flight sector.
EmptyLegMarket has launched a new iPhone app with a name-your-price bidding feature for charter flights. The app allows users to enter the desired trip, the amount of the bid and payment information. Participating charter operators can elect whether or not to accept the bid. “The goal is to use empty legs or transient airplanes that are just sitting,” said EmptyLegMarket founder Elliott Schwartz. “It simplifies the chartering process so you can understand what the customer is willing to pay.”
Users of the Air Charter Guide will notice a complete redesign of the publication, starting with the June edition. The worldwide guide to charter operators now appears alphabetically by country, rather than regionally. Maps within each section have undergone a redesign and a complete worldwide index of operators will make the information much easier for subscribers to navigate. The two-column format throughout, once reserved for Metro sections, makes the directory more readable.