Although business aircraft manufacturers talk at length about the effort they’ll make to satisfy a customer, ask a chief pilot or director of maintenance about the service they are receiving–and the service they feel they should be getting–and the answer is likely to be emphatic and passionate.
Having won the contract to supply new technology turbofan engines for the Dassault SMS, an emerging super-midsize business jet design from the French manufacturer, Rolls-Royce is in Atlanta this week exuding optimism for itself and the industry in general.
Sabreliner’s maintenance and operations (M&O) presentation this afternoon (from 4 to 7 p.m.) is a departure from the NBAA norm, as it’s being held not at the convention center but at the historic City Grill a few blocks away.
When Airbus tentatively entered the corporate jet market a decade ago with the ACJ, its expectations for the airplane were modest. Success would be measured in single-digit sales primarily to wealthy individuals in the Middle East who dreamed of creating miniature flying palaces.
When Kenny Dichter and a buddy from college first had the idea for Marquis Jet, the travel card program that sells time aboard NetJets business jets in 25-hour increments, “We had a vision that this business could be a very big one,” he said.
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