Falcon support changes

By Matt Thurber

May 1, 2008
Maintenance and Modifications, People

Dassault Falcon has rearranged its two support organizations for Falcons, combining the eastern and western hemisphere customer service organizations under Jacques Chauvet as senior vice president, worldwide customer service, a new position. Reporting to Chauvet is former senior v-p for customer support Gerry Goguen, whose new role is senior vice president for customer relations and business strategy.

According to Dassault Falcon, “Goguen will provide guidance to enhance Dassault’s competitive position in the marketplace and will focus on customer expectations. Frank Youngkin, previously in charge of worldwide Falcon spares, also now reports to Chauvet in a new position as vice president for western hemisphere customer service.

Youngkin, who will continue to oversee the spares business, will be based at Dassault Falcon’s Teterboro, N.J. offices. Pierre Thielin is Youngkin’s counterpart and is based in St.-Cloud, France, assuming the new job of vice president for eastern hemisphere customer service.

Back

Faulty Fuel Control Snags Some Gulfstreams May 15, 2008 Seventeen Gulfstreams with recently overhauled Rolls-Royce Spey or Tay engines were grounded last Friday when a problem was discovered with the... [more]
AINtv: Los Angeles County Fire Department May 06, 2008 Winners of this year’s Sikorsky Award for Humanitarian Service talk to Curt Epstein about the past, present and future of helicopter use in... [more]
Ricci returns to Flight Options May 01, 2008 Two new companies have invested in HIG Transport Holdings, the holding company that owns Cleveland-based fractional-share provider Flight... [more]
Auto Executive Joins Hawker Beechcraft May 01, 2008 Hawker Beechcraft has appointed Charles Mayer, a veteran of the luxury automotive industry, vice president of marketing. Mayer has more than 15... [more]
NTSB: Sailplanes Need Transponders May 01, 2008 In the wake of the August 2006 midair between a Hawker 800XP and a glider, the NTSB has issued a safety recommendation that all sailplanes... [more]