FlightSafety International has partnered with Gulfstream to provide an online course for FBOs on the proper ground handling for the Savannah OEM’s large-cabin business jets. The course covers all facets of handling and servicing, such as towing, parking, fueling, aircraft safety walk-around, lavatory servicing, window cleaning and snow and ice removal. “This course, which has been updated to include the G650, is a thorough review of how to keep our business jets–and the people who service them–safe,” said Mark Burns, president of Gulfstream product support.
Aircraft ground handling
Jetex Flight Support (Chalet A29, A30) opened its full-service FBO for business aircraft here at Dubai World Central/Al Maktoum International Airport last week in a temporary facility. The company is offering a VIP lounge, ground support, fueling, handling and security services. Other amenities include hotel accommodations, catering and limousine services, as well as complimentary Wi-Fi. Customs and immigration services are also available at the FBO.
More than two years after Tac Air filed a Part 16 complaint with the FAA over the operation of an FBO built and owned by the airport operator at Chattanooga Metropolitan Airport/Lovell Field, the agency has finally issued its ruling, finding the airport authority did not violate its federal grant obligations. The situation became the centerpiece of the private ownership vs.
Carolina GSE (Booth No. C7621) now serves as the exclusive corporate and FBO distributor in the U.S. and other territories for JBT AeroTech, the manufacturer of 400-Hz diesel and electric ground power units, preconditioned air units and 28.5 VDC rectifiers, the New Bern, N.C. ground support equipment supplier announced here.
A new player in the FBO arena has made its debut here at NBAA 2013. Earlier this month, Quintessentially Aviation (QA) Handling announced it began ground-handling operations at Ireland’s Shannon Airport.
The Independent Fixed Base Operators Association (Ifboa) announced last month that it has now surpassed the 500-member-company mark. Founded in 2006, the group includes FBO operators, flight schools, repair stations and aircraft management and sales firms among its ranks.
Among the aircraft manufacturers and charter providers appearing at ABACE, aviation service providers are also represented among the exhibitors. One that is returning for a second year is Castle & Cooke Aviation (Booth P318), which operates a string of fixed-base operations (FBOs) with locations on the U.S. West Coast and in Hawaii.
The FBO industry is shifting from a price-sensitive business model to one based on providing an exceptional customer service experience, according to FBO industry consultants Aviation Business Strategies Group. The firm’s principals–John Enticknap and Ron Jackson–addressed a group of industry leaders about this topic today at the NBAA Schedulers & Dispatchers Conference in San Antonio, Texas.
Wingspan Systems has announced RampTrack, a new ground accident avoidance system intended to help prevent ramp and hangar accidents by tracking aircraft on the ground and issuing a warning if they are at risk of striking a building, aircraft, vehicle or person. Fort Lauderdale, Fla.-based Banyan Air Service will be the launch customer. The system uses redundant sensors, intelligent software and visual and aural alarms to reduce the chance of hangar rash due to contact with toolboxes or ground tugs while relocating or taxiing aircraft.
World Fuel Services announced yesterday at MEBA 2012 that Business Aviation Centre Cologne at Germany’s Cologne/Bonn Airport joined its Air Elite Network. Air Elite comprises FBOs that are part of the World Fuel Services global network. While retaining their individual ownership, these FBOs agree to a uniform set of quality standards for service, amenities, facilities, fuel and products.
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