Call centre

April 16, 2014 - 11:53am

To supplement its service and support presence in the Asia-Pacific region, Gulfstream opened a customer support contact center at its Product Support Asia headquarters in Tung Chung near Hong Kong International Airport. The center will initially focus on over-the-counter sales and warranty support. Technical operations personnel, to include avionics/electrical and technical/mechanical systems specialists for all Gulfstream models, will be added later this year.

The OEM has maintenance technicians at the Gulfstream Beijing service center to perform the work.

November 11, 2007 - 7:28pm

A 24-hour customer support center recently established by Eurocopter for its European customers will go global late this year, according to the company.

November 29, 2006 - 9:08am

Honeywell Aerospace is giving both its own staff and its customers the tools they need to ensure consistently good product support, according to Adrian Paull, vice president of customer and product support.

 
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