Common Use Self Service

November 2, 2011 - 11:43am
Tony Tyler

Airports and airlines share common interests in making aviation safer, more secure, user-friendly, operationally efficient and environmentally responsible, so they need to renew their agenda to build their relationships, Tony Tyler, director-general of IATA, told attendees at Airports Council International’s (ACI) World Annual General Assembly in Marrakech, Morocco.  He outlined six areas of

December 7, 2006 - 5:45am

Most airlines are investing in information technology to streamline their businesses as part of the relentless struggle for profitability. But a surprising number appear willing to ignore initiatives such as e-ticketing and self-service kiosks, and those that do risk being left behind.

 
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