Business aviation in Europe has been around a while, but it still has some growing up to do, according to Fabio Gamba, new chief executive of EBAA. Gamba, a former airline lobbyist who joined the association less than a year ago.
Computer reservations system
The airline industry should take a shared approach to customer IT systems to meet the twin challenges of increasing financial pressures and rising customer expectations, according to a new report sponsored by global distribution system operator Amadeus. The two main Star Alliance partner airlines have endorsed that view with their selection of a common IT platform to support their customer transactions.
Garuda Indonesia is set to be the first airline to switch its core information technology systems to the Future Airline Core Environment (FACE) from Lufthansa Systems, and the two companies have established a software joint venture in Jakarta.