Gulfstream Aerospace added another European parts distribution center to its product support network. The Corjet Europe facility in Madrid, Spain, will serve as a strategic parts distribution facility for high-usage items commonly required by Gulfstream customers. Located at Madrid Barajas Airport, the facility currently holds almost $4 million in Gulfstream parts, with plans for expansion this year.
Gulfstream Aerospace recently completed its 2,000th airborne product support flight, achieving the milestone seven years after introducing the on-demand maintenance service in May 2002.
Since the Big Three automakers flew to Washington in business jets to ask for bailout money, rumors about flight department closures have multiplied.
Savannah Air Center (Booth No. 3997) has doubled its capacity since opening a new hangar last spring and has expanded its ability to accommodate additional large-cabin business aircraft.
Aircraft manufacturers are tackling the challenges of providing after-sale support for their aircraft like never before, with stepped up efforts in areas ranging from improved parts distribution and pricing to the addition of factory-owned service centers and authorized independent facilities. Two long-range business jet manufacturers, Gulfstream and Dassault, are at the forefront of efforts to improve support on a global scale.
Gulfstream, which has been engaged in a dispute with the FAA over whether its new Gulfstream 550 could be certified with the traditional four elliptical window emergency exits, has now apparently satisfied the agency’s concerns in the form of a requirement for “an evacuation crewmember” on all flights carrying 10 or more passengers.
Executive Jet Management, a NetJets company (part of Warren Buffett’s Berkshire Hathaway empire), celebrated another milestone at NBAA 2002 by announcing the addition of the 100th aircraft, a Gulfstream IV-SP owned by Charles Cohen of Design Professionals. EJM president and CEO Albert Pod emphasized, however, that this isn’t the end of its charter fleet expansion–by a long shot.
Gulfstream Aerospace recently delivered the first of an order for five C-37A special mission versions of the GV to the U.S. Air Force. The lease and support service agreement is valued at $477 million and the remaining aircraft are slated for delivery at intervals through September next year. The first aircraft was delivered at Gulfstream’s Savannah, Ga.
Pentar Avionics of Seattle announced availability of the new version of its JetLan airborne network server, the JetLan XP. Besides offering enhanced performance compared to the earlier design, company president Bob Rodgers told AIN the JetLan XP “is a much more modular system that can be upgraded to take advantage of new technology as it becomes available.
Flight testing of Gulfstream’s GV-SP is back on pace following a schedule interruption caused by last month’s terrorist attacks. The latest ultra-long-range business jet from Gulfstream Aerospace, the GV-SP made its first flight on August 31, four weeks ahead of schedule and well on the way to an expected certification date late next year.