Talk about a market in a climb. Honeywell Aerospace’s 21st annual business aviation market forecast predicts the industry can expect short-term record growth and deliveries of more than 14,000 new business jets between now and 2017. This year’s record sales figures are expected to be even stronger next year.
Since launching the Zing engine data-gathering service at last year’s NBAA Convention, Honeywell has been testing the system in a select group of customer airplanes in preparation for its official rollout. Zing eliminates the need for a mechanic to plug a laptop computer into an airplane to download engine operating data. It instead allows wireless transmission of engine information by tapping into the existing GSM/GPRS cellphone network.
Honeywell has launched a review of its customer service activities in an effort aimed at streamlining the number of ways customers can reach product support phone lines.
Before the overhaul, Honeywell had no fewer than 270 different ways for customers to call for help including hot lines and toll-free numbers. Those have been consolidated into one line that uses a system known as intelligent call routing, the company said.
The UK’s GKN Aerospace (Booth No. 4918), a supplier of aerostructures, propulsion systems and transparencies, is setting its sights on the business aviation market, announcing that it intends to make its presence in the business aviation engines sector a core focus over the next five years.
Need to monitor the health of your engine? Jet-Care (Booth No. 6641) provides on-condition performance trend monitoring programs with worldwide exclusivity for Honeywell TFE731, ALF502, LF507 and HTF7000 turbofan engines. The company also offers monitoring programs for the GE CF34, Williams FJ44 and Pratt & Whitney series engines.
When Honeywell announced at last year’s NBAA Convention in Orlando its intention to build the HTF10000, a 10,000-pound-thrust turbofan engine for super-midsize to large business jets, its Tech 7000 engine demonstrator was in test with a variety of technologies running.
Honeywell will discuss the status of much of its product line, from engines and APUs to avionics, this afternoon and again tomorrow morning in a series of maintenance and operations sessions. A general session introducing the theme “Engage Honeywell for Service” will begin at 1 p.m.
Garmin edged out Universal Avionics for the top spot in this year’s avionics product support survey, finishing in first place in five of seven categories, including overall product reliability. But Universal kept it a close race by winning two categories and finishing in second place in four others.
After years of losing market share to cross-town rival Garmin, Honeywell’s Bendix/King division is fighting back with two all-new products for general aviation.
On Sunday at EAA AirVenture Honeywell’s Bendix/King division unveiled two new products that are designed to win back market share from rival Garmin. The Bendix/King KSN 770 is a GPS WAAS navigator with integrated VHF navcom radios, joystick cursor controller and 5.7-inch-diagonal VGA display.