Viking Air of Victoria, British Columbia, will use the Avtrak GlobalNet platform to support its factory maintenance tracking program–Viking MX. According to Rob Mauracher, v-p of business development and MRO general manager for Viking, the Viking MX system will allow operators to plan, track and schedule maintenance activities, maintain regulatory compliance and work closely with the OEM in monitoring overall aircraft systems reliability.
Information technology management
AgustaWestland is boosting its customer-support capability with the opening of a new fleet operations center. The facility, located close to the Italian helicopter manufacturer’s headquarters near Milan Malpensa International Airport, is staffed and equipped to handle urgent technical questions and spares requirements around the clock.
AircraftLogs.com announced reporting enhancements that capture performance metrics for flight departments. The company’s online system can track three broad categories of non-financial metrics–aircraft utilization, passenger data and strategic alignment. With these metrics, flight departments can better understand the utilization of the corporate aircraft while evaluating
the operation’s efficiency.
Diehl Aircabin has chosen Siemens PLM Software’s Teamcenter digital lifecycle management portfolio to help with its design, development and manufacture of cabin modules, crew rest compartments and air distribution systems for aircraft, including those for the new Airbus A350XWB.
Customer service training provider ServiceElements has added a new capability: collecting and analyzing market data to help customers expand their businesses and prepare for the improving economy. Owen Robbins, vice president of survey research and performance metrics and a clinical psychologist, will head the new initiative.
It goes without saying that the development of the Internet is one of the most significant achievements in history. The ability to mass communicate without geographic or time limitations allows even the smallest company to have international market potential at practically no cost. Yet while a company such as eBay, the online auction Web site, has capitalized on the Internet’s potential, aviation has yet to fully embrace it.
EDS (Hall 1A Exhibitor’s Club Restaurant and Bar) and product lifecycle management specialist Siemens PLM Software (Hall 4 Stand E17) are combining their respective aerospace and defense logistics and IT infrastructure services skills to create
Cabin management system specialist IEC International has introduced the new color version of its soft switch panel. The new version makes the cabin management switches more intuitive for users by grouping functions by color. In response to customer feedback, the panel is also about 50-percent slimmer than previous models.
For years one of the most difficult aspects of creating a business aircraft interior has been providing a realistic representation of the finished product to the client. This is the first stage of the completion process, and it is critical to the on-time delivery of the finished airplane, within budget and meeting or exceeding the client’s expectations.
The DOT is proposing to eliminate many of the drug-related questions required to be answered by employers on the annual management information system (MIS) forms. If the proposal is adopted, 14 question areas will be dropped from the MIS form. Elimination of the data will reduce the MIS form to a single page and standardize the information collected across DOT agencies, including the FAA.