Each year NBAA Convention News’ sister publication Aviation International News’ conducts a survey of readers who use FBOs and asks them to rate facilities in four key categories: line service, passenger amenities; pilot amenities and services; and facilities, using a one to 10 scale.
Readers who participated in the 2009 AIN FBO Survey picked Sugar Land Regional Airport as the top FBO this year, displacing long-time number-one favorite Wilson Air Center Memphis to second place. City-owned and -run Sugar Land was the only FBO to top the 9.00 mark in this year's survey.
On January 12, the new Million Air Tucson FBO held its grand opening, marking the FBO franchise’s first presence in Arizona. The new facility, designed by Seaver Franks Architects, was finished in January and features more than 54,000 sq ft of office and hangar space, a two-story FBO terminal, security system with electronic access, theater room, covered parking and spacious conference and break rooms.
Jeffrey Ross is at the helm of an unusual conglomeration of FBOs, a quasi-chain of 12 facilities that retain their original brand names instead of adopting a common brand for the entire group.
Freeman Holdings, owner of five Million Air FBO franchises, has purchased the former Air America Fuel & Services FBO at Grant County International Airport in Moses Lake, Wash., and launched operations as a Million Air facility on January 1. Freeman plans to renovate the Moses Lake facility.
Seven former Million Air FBOs have joined in a marketing partnership with Odyssey Aviation Bahamas to form a new Odyssey Aviation FBO network. The seven new Odyssey FBOs are located at New Orleans (Lakefront Airport); Asheville, N.C.; Charleston, S.C.; Chicago (Midway Airport); Cincinnati and Columbus, Ohio; and Lafayette, La. Odyssey Aviation Bahamas was also a Million Air franchisee until early last year.
Seven FBOs have left the Million Air franchise system and switched to a new brand name, Odyssey Aviation, having joined in a marketing partnership with the Odyssey Aviation Bahamas FBO at Lynden Pindling International Airport in Nassau. Odyssey Bahamas also used to be a Million Air franchisee.
On October 30, Million Air Lafayette opened its new FBO. The facility features an atrium-style lobby with 10,000 sq feet of lobby and office space and leather furniture and flat-screen televisions, large conference room, pilots’ lounge, complimentary beverage bar with Starbucks coffee and freshly baked cookies, flight planning/weather room, luxury crew vehicles, concierge services and high-speed wireless Internet.
On January 1, seven Million Air FBOs will switch to a new brand name, Odyssey Aviation, and join a marketing partnership with the Odyssey Aviation Bahamas FBO at Lynden Pindling International Airport in Nassau. The seven Million Air FBOs are owned by Ken Allison, who joined the Million Air franchise system in 1992 with his first FBO at Louisiana’s New Orleans Lakefront Airport.
Since the beginning of the year, Avfuel has added 41 FBOs to its fuel dealer network. The latest to join are Million Air San Antonio and Million Air Rome, the newest FBO in the Million Air franchise system based at Griffiss Airfield in Rome, N.Y. The 41 new Avfuel FBOs all participate in Avfuel’s Avtrips rewards program. Avfuel now has 600 dealers.