Boeing will help provide customer support for the Mitsubishi Regional Jet under the terms of a 10-year contract announced yesterday. Boeing Commercial Airplanes CEO Jim Albaugh joined Mitsubishi Aircraft president Hideo Egawa to launch the partnership, under which Boeing Commercial Aviation Services will help with spare parts provisioning, service operations and field services for the MRJ.
Customers will now be able to communicate instantly with Fort Lauderdale, Fla.-based CRS Jet Spares through a dedicated AOG e-mail address. The new
CRS Jet Spares’ quality management system has been recertified to the ISO 9001:2000 and AS9120 standards as a result of a recent audit by its registrar, Bureau Veritas Certification of North America.