Dassault Falcon is offering a new app for mobile and tablet users. The Falcon Customer Service app offers instant touch-call features for AOG hotlines, the technical center, spares and field service. The app also helps operators locate service centers and Falcon pilot contacts.
West Star Aviation recently launched a new and improved version of its Experience-on-Call app. Specifically designed for iPhone and iPad users, the free app can be downloaded from the iTunes store. The app was designed to provide direct contact to a full directory of professionals at West Star, wherever assistance is required. It allows users to select and directly contact the West Star team member who best fits their needs, based on aircraft type, service needed and location.
International Communications Group (ICG) is scheduled to begin deliveries of its new eRouter in the second quarter.
The “customer-inspired” modifications to the design are expected to “enhance performance [and] make it easier for operators to perform maintenance, set up configuration and access Sim and memory cards without removing the unit from the aircraft.”
Emteq has introduced a universal USB charging device for aircraft cabins. The new IntelliUSB SR can charge most portable devices by detecting the initial voltage when the device is plugged in, then selecting the proper charging technology. The three technologies supported are Apple’s iOS, Samsung (for Android devices) and Battery Charging 1.2 (used on many phones in Asia).
Jet Support Services (JSSI) launched the MyJSSI Mobile App for clients with Apple or Android devices. It streamlines the process for submitting monthly hours and allows customers to manage contracts, make payments and update contact information from their mobile devices. MyJSSI also allows JSSI to push notifications to its customers. New features include an intuitive navigational design, a program-selection tool that provides specific program information by aircraft type, Google map integration, interactive media and a FAQ section.
Per-seat charter broker BlackJet has developed an iOS app that allows members to book a seat on a private jet instantly from their iPhone or iPad. Together with this launch, it is providing a limited invite code (BLACKJETIPHONE5000) that can be used to request a membership. BlackJet seat service is currently available in San Francisco, Las Vegas, New York, Los Angeles and South Florida. Service to Chicago, Washington, D.C., Boston, Dallas and Seattle will be added this year.
Flying with iOS and Android moving-map and flight-planning apps has become common in cockpits worldwide, and Sporty’s Pilot Shop vice president of product development John Zimmerman knows firsthand that even with an intuitive touchscreen interface, flying apps can be complicated. That’s why Sporty’s announced during Sun ’n Fun 2013 that it has developed training courses to teach pilots the intricacies and the tricks for flying with tablets.
Fuel Bidder, a new Delaware-based software provider, has launched Fuelbidder.com, a jet fuel marketplace application it says will help aircraft operators find the lowest jet fuel price at airports around the world. According to the company, the free app allows users to request pricing from hundreds of suppliers. Registered users input their uplift date, airport, preferred FBO, estimated fuel volume and a deadline by which they would like to receive all final price offers. The app will then send the request to each registered fuel supplier at the destination airport.
PilotWorkshop.com says its free training app is the number-one download for the iPad and iPhone under “pilot training.” The app features 20 free training videos and audios that include topics such as single-pilot IFR, ATC communications, aviation weather, emergencies and airmanship, all produced in 10 to 15-minute segments.
Ramco announced the launch of its cloud-based workspace solution yesterday at Heli-Expo ’13. Ramco Aviation on Cloud offers small and midsize operators the ability to replace their IT support infrastructure with the subscription-based program, which helps manage workorder and supply chain details, employee information and payroll data. “Helicopter companies and MROs addressing the heli-operator segment…constantly face operational hurdles,” said P.R. Venketrama Raja, Ramco vice chairman and managing director.