“It’s true we may have been a bit complacent; we were maybe arrogant,” Eric Martel, president of Bombardier customer services and specialized and amphibious aircraft, said of his company’s past attitude to business-jet product support on Monday at the 2012 Bombardier Maintenance & Operations (M&O) Conference for the Learjet, Challenger and Global in Montréal, Québec.
A year after the grand-opening celebration for its Schiphol Service Center in Amsterdam, Bombardier Aerospace (Stand 7011) is adding more capacity to the wholly owned facility. The company is growing the staff at Schiphol by 30 percent and adding shifts this year to provide more flexibility for customers to schedule light and heavy maintenance tasks.
Bombardier Aerospace is in Atlanta this week highlighting its increased emphasis on worldwide customer service and product support for the entire Bombardier business jet and regional airliner customer base.
Bombardier announced its financial results for the fourth quarter of its fiscal year and for the year ending Jan. 31, 2010.
Total revenues for both commercial and business aircraft totaled $9.4 billion, down slightly from $10 billion in the previous fiscal year, and the total backlog for both sectors was $16.7 billion, compared with $23.5 billion as of Jan. 31, 2009.
Bombardier has named Guy Hachey president and COO of its aerospace division, following Pierre Beaudoin’s promotion to president and COO of Bombardier Inc. Hachey brings more than 30 years of experience in the industrial manufacturing sector to the Montreal-based airframer, first with GM and most recently with Delphi.
Bombardier’s David Dixon talks about what it takes to be successful in Asia’s business aviation market and how it compares to the U.S. Click here to view.
Corporate analysts are carefully monitoring the possible implications of any new or modified Bombardier business and financial strategies under new CEO Paul Tellier, who took over from Robert Brown in mid-January. He assumed office last month just as Moody’s Investors Service downgraded long-term debt ratings of Bombardier Inc., Bombardier Capital (BC) and Bombardier Capital Funding.
As was evident last month before the onset of any hostilities with Iraq, uncertainty has been driving up the price of fuel. Published reports had fuel-industry experts talking of a pecking order for access to jet fuel. As the world’s largest single user of the product, the U.S. military gets first crack at it–not just for its airplanes but for tanks and other vehicles.
The board of directors at Bombardier will give CEO Paul Tellier a bonus of as much as $8.5 million in 2006 if the company meets profit and sales targets. His annual salary of $1.4 million will remain unchanged until January 2006.
Bombardier set a new record for business jet deliveries in its latest financial year, shipping 212 airplanes in the 12 months to January 2007. But the weakness of the U.S. dollar means the Canadian industrial group’s aerospace division, with much of its manufacturing concentrated in Canada and the UK, has some way to go to match industry-best margins.