Long Island MacArthur Airport-based Hawthorne Global Aviation Services has expanded its hours by adding a second shift, seven days a week. “With the increased demand for our maintenance services from our in-house, retail and transient customers, we extended our hours to provide our customers with the added convenience of maintenance services whenever they need them and to minimize downtime,” Ralph Michielli, vice president and director of maintenance, told AIN. New hours are 7 a.m. to 11 p.m. on weekdays and 7:30 a.m. to 4 p.m. on weekends.
Duncan Aviation (Booth No. 5580) has always provided customers with rapid-response access to technical road crews, but the company has recently expanded the capabilities and the number of technicians so that it can now provide its customers with maintenance at their preferred location.
“This saves the customer fuel and travel time and makes maintenance-only events less disruptive to their overall schedule,” said Chad Doehring, airframe services manager for Duncan Aviation’s Lincoln, Neb. location.
Keitas Systems (Stand 1026), a start-up company based in Gex, France, not far from Geneva, is here introducing its Tempeus software program, designed to give exhaustive maintenance information to pilots via a simple Internet-connected laptop computer. Keitas Systems’ founders, sisters Lahou and Fatou Keita, began working on the program six months ago so it would be ready for EBACE.
Responding to customer demand for additional capacity, Stevens Aviation has added a 3 p.m. to 11 p.m. shift to the current 8 a.m. to 4:30 p.m. shift at its Donaldson Center maintenance facility in Greenville, S.C. Both shifts are Monday through Saturday and the company has added four maintenance employees.