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Aerospace manufacturers recognize the need to deliver more comprehensive and valuable support to customers around the world, but they have failed to adequately respond to the challenge, according to new research by Accenture. The management consultancy concluded that a string of “disconnects” have prevented OEMs from gaining the improvements in customer support that they say they want to achieve.
“Although an industry-wide recovery remains stalled, it appears that select markets for [pre-owned] newer, later-generation [current production] business jets are showing signs of stability in market price, reduced inventory levels and absorption rates,” according to Aircraft Post president Dennis Rousseau.
Whether you’re looking for a job or trying to hire someone, the key to success is getting the attention of the right people. JSfirm.com has partnered with other media within the aviation industry to provide a way of doing it. “We’ve created partnerships with industry-related websites and feed them our job advertisements,” Jeff Richards, the company’s business development manager, told AIN.
Aftermarket aircraft parts supplier Aeroinv.com will now be listing more than 150,000 part SKUs worth $350 million on Inventory Locator Service. ILS provides an electronic marketplace that enables subscribers to buy and sell parts, equipment and services. The inventory includes major brands of parts and components for most aircraft models.
“The first five months of the 2011 pre-owned market showed early-stage recovery signs,” with used business jet retail sale transactions growing by 19.7 percent during the period, according to data released by business aviation information firm JetNet.
Business aircraft sales firm Jetcraft is “seeing clear evidence” of a return to a more stable pricing environment for large-cabin, long-range business jets. “There has been a significant reduction in the gap between buyer and seller price expectations, due in part to the reduction of distressed assets that flooded the market in late 2008,” noted company co-owner Jahid Fazal-Karim.
The current pre-owned aircraft market can be defined as consistent as inventory continues to inch down, month-after-month. Many people regard this consistency to be welcome news, considering where the market was a couple of years ago.
There is “uneven progress” toward recovery, JPMorgan said in its latest business jet market update.
Business aviation data provider JetNet is marking a decade of consecutive EBACE show appearances by demonstrating two new products here this week (Stand 232). Introduced earlier this year, the company’s Jetnet iQ advisory service is available to customers on a members-only basis and consists of three main components aimed at increasing clients’ industry awareness.