Customer experience management

May 13, 2014 - 3:19 PM
Improvements include specific aircraft selection and sorting with ownership and sales histories.
May 17, 2011 - 1:40 AM
Business aviation data provider <a href="http://www.ainonline.com/news/single-news-page/article/jetnet-showing-new-info-services-28965/">JetNet</a> is mark
Dec 1, 2008 - 4:58 AM
Eclipse Aviation has altered the office hours for customers to speak with customer care, technical services and maintenance scheduling representatives from
Jul 30, 2008 - 5:29 AM
FlyEmbraer (www.flyembraer.com) is a new Internet portal that the Brazilian manufacturer has launched to provide after-sales services and customer support.
May 17, 2008 - 11:54 PM
To support the 1,015 worldwide Falcon operators who fly an average 1.7 aircraft, logging 360 hours each year, Dassault has launched a renewed customer-supp
Feb 5, 2008 - 6:22 AM
Raytheon Aircraft, which has ranked very low in customer-support surveys for the past several years, is in the midst of retooling its customer services to
Sep 26, 2007 - 10:38 AM
Dassault Falcon’s customer service organization has completed the initial phase of a comprehensive initiative to improve the quality of service customers t
Jun 4, 2007 - 12:13 PM
Recognizing the complexity customers face when they have to work with multiple people during maintenance, Bombardier has created customer support teams tha