When Gulfstream Aerospace of Savannah, Ga., unveiled the G650ER at EBACE, the company focused on the aircraft’s extended range of 7,500 nm, which makes it the world’s longest-range business jet (not including private airliners).
Gulfstream expanded its safety management system (SMS) to include the sales and marketing department, making the company one of the first business jet manufacturers to implement an SMS for a non-manufacturing or service organization. “Having a standard and consistent approach to managing risks helps us enhance what we’re already doing: delivering and servicing the safest possible aircraft for our customers,” said Gulfstream senior vice president of worldwide sales and marketing Scott Neal.
After five harsh years, the business aviation market is indeed showing signs worthy of optimism, according to responses from JetNet IQ’s most recent industry survey, released last month at the company’s fourth annual summit in New York City. Each quarter the company polls hundreds of business jet owners and operators to read the business climate they are facing, and in the latest round, 54 percent overall (and 59 percent of U.S.
Gulfstream Aerospace has redesigned its website, MyGulfstream.com, and launched a corresponding iPad application.
“Gulfstream strongly believes that when it comes to communicating with our customers via mobile tools, more is better. Customers can receive critical information right in the palm of their hands with the MyGulfstream app,” said Mark Burns, president of Gulfstream Product Support.
Gulfstream Aerospace has expanded its worldwide service and support network by opening a parts and materials distribution center near Los Angeles. The 5,000-sq-ft facility at Van Nuys Airport primarily serves Gulfstream customers in the western U.S. and Canada, shortening delivery times and minimizing shipping costs.
Gulfstream Aerospace donated a G100 and other aircraft components to Savannah Technical College last week. The aircraft is a former Gulfstream Field and Airborne Support Teams (Fast) aircraft that flew technicians and parts to AOG customers. Gulfstream also donated fly-by-wire components, including manifolds and actuators, from a G650, as well as a flap assembly and fuselage panel assembly from a G450. The aircraft and components will be used as training tools in the college’s aviation programs.
Gulfstream Aerospace will move its maintenance operations at Bertram Luiz Leupolz Airport in Sorocaba, Brazil, to a more centrally located, larger and more modern hangar at the same airport. The new 34,768-sq-ft facility is expected to be fully operational by mid-July. The new hangar has a 1,077-sq-ft bonded parts warehouse, seven customer offices, a conference room and secure parking under the hangar.
Jet Aviation Basel recently received FAA approval to provide line and base maintenance for the G650. The company received similar EASA approval last month. “We are continuously investing in new technologies and training our employees,” said Erik Vandegrift, director of Gulfstream maintenance operations at Jet Aviation Basel. “We are pleased to broaden our maintenance capabilities for Gulfstream owners and operators in the region.”
Gulfstream Aerospace’s biggest customer relations event, the biennial Operators and Suppliers Conference, is scheduled for June 9 to 12 at the Savannah International Trade and Convention Center. The event focuses on safety, operational issues and technical updates for all personnel involved in the operation of Gulfstream aircraft. The conference also serves as a forum for customer feedback and ideas.
This year is shaping up to be bad for business jet fatal accidents, according to safety figures compiled by AIN. In just the first five months, 24 people have died in five fatal business jet accidents worldwide. In total last year, there were 23 deaths from eight business jet accidents. To date, U.S.-registered business jets were involved in three accidents, resulting in 12 fatalities–including Saturday’s Gulfstream IV-SP crash near Boston that killed seven. In all of last year, six U.S.-registered business jet fatal accidents killed 17 people.