The airline industry should take a shared approach to customer IT systems to meet the twin challenges of increasing financial pressures and rising customer expectations, according to a new report sponsored by global distribution system operator Amadeus. The two main Star Alliance partner airlines have endorsed that view with their selection of a common IT platform to support their customer transactions.
Open Travel Alliance
Most airlines are investing in information technology to streamline their businesses as part of the relentless struggle for profitability. But a surprising number appear willing to ignore initiatives such as e-ticketing and self-service kiosks, and those that do risk being left behind.
The Chinese government has acknowledged that although China’s airlines have improved in airline management and operations, they still lag their major Asian competitors. China’s entry into the World Trade Organization and its continuing march toward a market economy present significant challenges to its airline industry.
Wood Dale, Illinois-headquartered AAR is to provide maintenance, repair and overhaul services for the landing gear of Boeing 767-300s operated by Shanghai Airlines and the Boeing 737-800s flown by China Airlines of Taiwan. The Shanghai Airlines work will be carried out at AAR’s Miami facility.
Rapid growth in the number of new aircraft being acquired by Chinese airlines, along with the announcement last August that United Airlines would send its Boeing 777s to Ameco Beijing for heavy maintenance over the next five years, suggests a busy future for the country’s maintenance, repair and overhaul (MRO) industry.
The airline industry has finally realized that business aviation is a best kept secret and has recently been maneuvering to offer its passengers a piece of the action. A number of leading European flagcarriers–Lufthansa, KLM and Swiss International Air Lines–now provide scheduled services with long-range Airbus A319 LRs and Boeing Business Jets (BBJs), all flown on their behalf by Swiss executive aviation provider PrivatAir.
Honeywell and Arinc have reached a licensing agreement that will allow corporate operators to use either Honeywell’s Global Data Center or Arinc Direct for datalink messaging services to all Primus Epic avionics platforms as well as Mark II and Mark III platforms.
The Comtran jet nozzle retrofit showing here on the Jetran Air MD-82 in the static display makes the airplane compliant with Stage 4 noise regulations, reduces fuel consumption by 1.5-2 percent and extends time between overhauls by lowering the exhaust gas temperature by 10 degrees. And the soon-to-be certified winglets sported by the Bucharest-based twinjet cut fuel consumption by a further 5 to 5.5 percent.
Hamilton Sundstrand (Hall 4 Stand F13) has inked a 10-year agreement with ATA Airlines to support its components fitted to the airline’s fleet of Boeing 737 and 757s. Under the deal, worth $14 million, the United Technologies group will provide inventory management and logistics, and repair services for line-replaceable units under its comprehensive accessory repair and exchange program.
Three years ago, Boeing product support experts started thinking about new ways to take care of the 787 fleet. Many small airlines and startups were placing orders for the new airplane, and Boeing figured some airlines might want to focus more on getting customers to destinations and less on the logistics of operating and maintaining complex jet airliners. The U.S.