NBAA Convention News

Mapiex Named P&WC’s Central America Designated Maintenance Facility

 - October 16, 2019, 7:01 AM
PT6A-114 turboprop engine for the Cessna Caravan

Pratt & Whitney Canada has appointed Panamanian company Mapiex Aviation a designated maintenance facility (DMF) for line maintenance and mobile repair team support for 13 PT6 turboprop and turboshaft engine models flown in seven Central American countries.

“We have seen growing demand for PT6 turboprop and turboshaft engines in Central America,” said Satheeshkumar Kumarasingam, P&WC’s v-p for customer service. Mapiex estimates that today operators in Central America are flying from 175 to 200 PT6 engines.

Mapiex Aviation has a mobile repair team comprising seven technicians and two assistants based at its headquarters in hangars 3D and 4D at Panama City’s near-downtown Marcos A. Gelabert International Airport, according to Nelson Méndez, Mapiex’s aircraft parts sales manager.

This team will provide line maintenance and mobile repair support for PT6A-21, PT6A-27, PT6A-28, PT6A-34AG, PT6A-52, PT6A-60A, PT6A-114A, PT6A-135A PT6A-140A, PT6C-67C, PT6T-3B, PT6T-3D and PT6T-3DF engines. It will serve operators in Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, and Panama.

“Our strategic geographical position in…Panama allows us excellent connectivity by air, land, and sea, giving us fast connections and [allowing rapid] transfers of accessories, engines and technical personnel throughout the region,” said Méndez. “This being our first year as a DMF, we hope to meet the needs of the territory” with Mapiex’s existing maintenance staff. “However, if more technical personnel are needed, we will be able to hire them.”

Méndez expects the PT6A models to provide Mapiex with the bulk of its P&WC DMF work. “Our region is rich in fixed-wing aircraft,” and many of them are powered by PT6As, he said. “However, the PT6C also has great importance [for] and presence in our country—currently there are 16 such engines operating in Panama.”

An important task for Mapiex as a P&WC designated maintenance facility will be to make operators aware of the range of maintenance and mobile repair services it offers, according to Méndez. “Many customers [in Central America] are unaware of the advantages of working with OEMs and part of our commitment as a DMF” is to change that, he said. “We estimate that over time we will be able to capture [as customers] most [Central American] operators, based on our quality of service, fast response, and excellent customer service.” Mapiex boasts a range of international standards certifications, among them TRACE, ISO 9001-2015, ISAGO and ISBAH.

Mapiex is the sixth DMF Pratt & Whitney Canada has designated in the past two years and the engine manufacturer now boasts a network of more than 40 owned and esignated maintenance facilities worldwide.