AIN Surveys

Each year AIN conducts two major surveys by querying its extensive reader base and asking for feedback. Below you will find the results of AIN’s FBO Survey and AIN’s Product Support Survey.

FBO Survey

AIN’s FBO Survey asks our reader base to evaluate all FBOs they have visited or had experience with during the prior twelve months. FBOs are evaluated on a scale of 1-10 across five categories: line service, passenger and pilot amenities, facilities and CSRs. The survey is now open for year round feedback at and the results are released in the April issue of Aviation International News.

Apr 1, 2020 - 6:00 AM
Customer service matters, and the top FBO's among AIN's readers know how to deliver.
Apr 1, 2019 - 6:00 AM
Although flight activity is growing, the pace has slowed, but top FBOs remain busy keeping their customers happy.

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Product Support Survey

AIN’s Product Support Survey ask readers to evaluate aircraft, engines and avionics products they have had experience with during the prior twelve months. This in-depth survey asks readers to evaluate aircraft and engines across ten different categories and avionics across seven different categories. The survey is traditionally conducted during the month of May and results are released in the August (aircraft), September (avionics) and October (engines) issues of Aviation International News.

Oct 1, 2020 - 8:30 AM
AIN readers rate turbine engine manufacturers’ support
Sep 1, 2020 - 8:00 AM
Garmin, Satcom Direct, and Gogo receive top ratings from AIN readers
Aug 3, 2020 - 8:00 AM
Readers rate Dassault tops for jet support

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Other Special Reports

Jul 2, 2019 - 2:27 PM
According to preliminary statistics, 19 people died in four business jet crashes and 28 lost their lives in five turboprop crashes during the first half.
Oct 29, 2018 - 9:41 AM
Back To The Future
Oct 26, 2018 - 4:00 PM
Consolidations cap a year of growth.
Oct 2, 2018 - 6:03 AM
Can new models convince reluctant buyers?
Aug 1, 2018 - 9:00 AM
New networks and services advance bizav’s onboard experience.