Meridian Hayward brings a 70-plus-year tradition of customer care and service to its state-of-the-art FBO located only minutes away from San Francisco and Silicon Valley at Hayward Executive Airport (KHWD).
The Meridian brand traces its roots to 1946 and the beginnings of business aviation.
Throughout its history, the company has compiled an enviable reputation for unsurpassed customer care and support. Meridian Teterboro has consistently ranked among the top FBOs in every industry survey.
When the decision was made to open Meridian Hayward in 2015, CEO Ken Forester had a vision to bring that same world-class customer service from Teterboro to the West Coast. Today, that same high level of service now welcomes every visitor to the Bay Area.
“Transplanting over 70 years of culture from Teterboro to Hayward meant more than just raising the Meridian flag,” explained Mike Moore, Meridian’s VP of Aviation Sales. “Before we opened our Hayward FBO, we brought all 12 employees to New Jersey so they could spend two weeks learning what it means to be part of the Meridian brand.
“Teterboro is a very busy, fast-paced business aviation airport, so our CSR and line service teams are well-trained in how to handle all types of customers and situations,” he said. “The California and New Jersey cultures may be different, but the customer expectations are the same—nothing but the best from Meridian.”
In just a few years, Meridian Hayward’s gorgeous executive terminal, 30,000 sq. ft. hangar and convenient location have established the FBO as “the Gateway to Silicon Valley.”
“Hayward is the only dedicated business aircraft- capable GA airport in the Bay area, and we don’t have any hassles or delays from the airlines here,” Moore said. “That means our customers can leave our facility and be on the bridge to Silicon Valley in about five minutes. No other local airport can match that.
When you get down to it, our fuel is competitively priced and we are the CAA Preferred FBO at Hayward,” Moore said. “More importantly, what we uniquely offer is Meridian’s personalized service. We not only want to have you as a customer today; we want to earn your business each and every time you visit our FBO.”