Corporate aviation information provider JetNet (Booth No. 3621) is promoting its new CRM and iQ services. CRM (customer relationship management) is a Web-based contact management system for the company’s Evolution customers; iQ is a forecasting and “premium advisory service” for business aviation professionals.
CRM gives users access to JetNet’s database of aviation companies, contacts and aircraft, allowing users to merge their own records, notes, action items and other details, the better to manage their sales and prospecting efforts. CRM is maintained and hosted by Aero Web Tech, an independent database software firm, to separate and protect individual clients’ databases.
JetNet iQ consists of three components: iQ Reports, an analytical reference source offering quarterly state-of-the-industry analyses, voice-of-the-customer insights and demand forecasts; iQ Summits, for networking opportunities; and iQ Consulting, for customized research and analysis for individual projects. “These are unprecedented times for business aviation,” said JetNet president Vincent Esposito. “Professionals are looking for more, better ways to manage their businesses and business contacts and broaden their knowledge in a more competitive marketplace. Our new products, both of them created exclusively for the aviation market, are the tools they need to do just that.”
JetNet is also showing the latest release of its helicopter market summary reports here at Heli-Expo. The monthly module within JetNet Evolution provides details of statistical developments within the helicopter market. The reports date back to 2006 and show, model by model, the number of airframes for sale; high, low and average prices; airframe and engine times; average year; average days on market; and retail versus wholesale transaction counts. The total helicopter database contains more than 26,000 in-service airframes, of which nearly 1,900 (about 7 percent) are listed for sale.