Bell Helicopters signed several agreements and appointed a new managing director in China, Chris Jaran, during Airshow China 2012, which is being held this week in Zhuhai.
The company inked an agreement to engage H&P General Aviation Service Co. (H&P) in Guangzhou, China, to be a Bell Helicopter-authorized customer service facility (CSF). The agreement, celebrated during the airshow, allows H&P to perform field maintenance on Bell 407 helicopters.
“This agreement expands and strengthens Bell Helicopter’s support and service network and offers our Bell 407 customers in China a more comprehensive support solution,” said Eric Cardinali, executive vice president of customer support and services for Bell Helicopter.
“H&P is proud to be named a Bell Helicopter CSF,” said H&P general manager Wilson Liao. “H&P has a history of providing quality service and support to Chinese customers and our partnership with Bell Helicopter will further our ability to service customers in the region. With China’s booming general aviation sector, the persistent endeavors of H&P and the consistent quality and support from Bell Helicopter, we are confident there is a promising future for all parties.”
H&P has served as an authorized propeller service facility for Bell Helicopter’s sister company, Cessna Aircraft, since July 2010. The company is located at the Guangzhou Civil Aviation College, which Bell Helicopter announced had been appointed to be a Bell-authorized maintenance training facility, the first of its kind in China.
“The signing of this MOU reinforces Bell Helicopter’s commitment to increasing our global customer service and support offerings,” said Cardinali. “Working with Guangzhou College is an important step towards ensuring our customers in China have regional access to maintenance and repair training so they can use their aircraft in the most safe and effective manner possible.”
The Chinese training facility’s curriculum, which is based on the curriculum at Fort Worth, Texas-based Bell Helicopter Training Academy, will include pilot flight training, mechanical, electrical and avionics training and pilot safety training. It is a U.S. FAA, EASA and Transport Canada-approved training facility. The Guangzhou College MOU is the second MOU Bell Helicopter signed this year to further its training capabilities in China; the first was between Bell Helicopter and Guanchen Aviation to open the first Bell-authorized flight training school in China.
“The Bell Helicopter Training Academy is a strategic part of Bell Helicopter’s customer service and support offerings,” said Cardinali. “We are carefully selecting institutions like Guangzhou College to help us provide top-tier support to our customers worldwide.”
The Guangzhou College maintenance training facility, located in Guangzhou in the Guangdong province, will be authorized to conduct factory-approved maintenance and repair training for the Bell 206L and 407 helicopters.
Finally, all of this lands in the inbox of Chris Jaran, new managing director for Bell Helicopter in China. Jaran has an engineering background and has held positions as varied as operations management and senior engineer to COO for various entities.
“Chris has an intimate knowledge of not only what customers in China are looking for, but also how to expand and build the partnerships necessary for long-term success,” said Danny Maldonado, Bell Helicopter’s executive vice president of sales and marketing.