NBAA Convention News

Duncan busy with new initiatives

 - October 20, 2010, 2:37 PM

Duncan Aviation (Booth No. 6763), appears to be weathering the recession and is launching new initiatives on a variety of fronts.

As the company’s rapid response team celebrates its 10th anniversary, Duncan is opening a new location in Seattle, the company's eighth. The team is located at Boeing Field but performs all engine maintenance and repair work at customer locations, “whether in their hangar or home base.”

Duncan has also marked the installation of its 100th high-speed data (HSD) system installation this year, and has developed an HSD selection tool to assist operators with system options. In addition to the large volume of HSD installations, Duncan holds STCs for installation of Aircell Gogo Biz with Wi-Fi capability in the Challenger 300, Citation 750, Citation 680 and Falcon 900EX EASy.

Also in the electronic outfitting arena, Duncan recently completed two more STC approvals for installation of Aircell's cabin telecommunications router. The router provides Wi-Fi access in the cabin for the Gogo Biz in-flight Internet service.

The company's authorized service center agreement with Bombardier has been officially extended to include Duncan's newest maintenance facility in Provo, Utah. The Provo location joins Bombardier-approved centers at Duncan's Lincoln, Neb., and Battle Creek, Mich. locations.

Duncan published several white papers this year that are now available on the company's Web site. The papers, written by Duncan industry experts, serve as field guides to questions and pressing issues regarding business aircraft operators and address a variety of topics. They include subjects such as Waas, Hawker RVSM certification, paint, maintenance and turbine aircraft values.

Finally, according to Duncan, the company now leads the industry in Falcon 2000 winglet installations and dry bay modifications at its Lincoln and Battle Creek facilities. Duncan was the first service provider to install and certify Aviation Partners' high-mach blended winglets for the Falcon 2000 series. To date, Duncan has completed 16 of the 19 total aftermarket installations on Falcon 2000 and 2000EX jets.