Dassault Falcon is offering its FalconBroadcast airborne aircraft health-monitoring service for the in-production Falcon 900LX, Falcon 2000LX and the new Falcon 2000LXS. In-service EASy aircraft can have their service activated at any Dassault Falcon authorized service center.
FalconBroadcast enables operators to address unscheduled maintenance events while still in flight. The system uses automated troubleshooting tools and satellite links to communicate with ground facilities so the issue can be resolved as soon as the aircraft lands. Any crucial data generated by the central maintenance computer is transmitted instantly to Dassault (either by satellite or VHF radio communications link), where it is automatically acquired, processed and “enriched.” An email alert is then sent to the operator’s ground personnel. If necessary, maintenance technicians can log into the Falcon customer portal to access detailed maintenance reports showing event history, timeline and contributing factors. The automatic transmission of the aircraft’s technical status at the end of each flight also allows for the early detection of impending failures.
According to Dassault, the service has been available for Falcon 7X customers since the middle of last year, with customers reporting improved dispatch rates and, in the event of an AOG, less downtime.