Bombardier Aerospace has opened a regional support office (RSO) in Toluca, Mexico. The office will anchor regional support capabilities for Bombardier business aircraft customers throughout Mexico and surrounding areas.
The office is located alongside Bombardier’s new business aircraft sales team within the Assertec FBO on Toluca Airport. The office will be home to three field service representatives, one sales director, one RSO administrative assistant and one RSO manager.
A spokesman for Bombardier told AIN, “We have about 470 Learjets, Challengers and Globals in Latin America. The Toluca RSO is part of our support network and will work closely with our customer response centers in Wichita and Montreal as well as our RSO in São Paulo, Brazil. Opening this office is about having more boots on the ground; it makes more people available for customers to interact with in that region.”