Hadid International Services (Booth 6515) is at EBACE promoting its newly established network of local flight support supervisory agents, which covers every airport in Africa.
The network has been created to compensate for the nonexistence of FBOs in most African countries. There, too often, business aircraft users find shortcomings in service and little responsiveness, according to Hadid. This is attributable to a lack of equipment, specialized business aviation organizations and well-trained personnel. Business aviation has to rely on service providers that are more accustomed to airlines.
To solve the problem, the role of the private local supervisor includes coordination between all the parties at the airport–the ground-handling company, the airport authority, the fuel supplier, etc., according to Hadid CEO Mohammed Abu Libdeh. Moreover, he should ensure the business aircraft gets the expected attention. Also, the supervisor arranges for payments and the customer will have one single invoice from Hadid.
The company, which recently opened a regional office in Johannesburg, South Africa, is giving away an exotic trip to Africa for two during the EBACE show. The raffle will take place on Thursday at 11 a.m.