Singapore Air Show

AJW Takes on Repair Management for Bombardier

 - February 7, 2018, 6:00 AM

Bombardier Learjet, Challenger, and Global business jet operators can expect aircraft repairs to be less of a headache going forward, after airframe and engine spare-parts supply specialist AJW Group announced at the Singapore Airshow the signing a long-term agreement with Bombardier for management of the manufacturer’s rotable inventory.

“This huge contract represents a significant strategic achievement for AJW,” said Christopher Whiteside, AJW’s president and CEO. “Bombardier is the first airframe OEM we have partnered with as part of a long-term supply chain management agreement, and we are excited to be working alongside their team.”

AJW will manage the repair process back-shop, optimizing the performance and efficiency of Bombardier’s support services while reducing operating and total life-cycle costs for its Learjet, Challenger, and Global series of business jets. AJW will also provide dedicated repair specialists and use its predictive analysis capabilities to support the Canadian manufacturer in improving customer service, component reliability, and time on-wing.

“AJW is the ideal partner to manage repairs, drive efficiencies and help us provide our customers with an excellent level of service,” said Jean-Christophe Gallagher, Bombardier Business Aircraft’s vice president and general manager, customer experience. “AJW has an unrivaled reputation for providing flexible and customer-focused solutions, and we look forward to working with them throughout this long-term contract,” he added.

Headquartered in Slinfold, UK, AJW has offices in locations such as Singapore, Dubai, Montreal, Moscow, and Shanghai.