Service elements works with Dassault on customer service
Dassault Falcon’s customer service organization has completed the initial phase of a comprehensive initiative to improve the quality of service customers t

Dassault Falcon’s customer service organization has completed the initial phase of a comprehensive initiative to improve the quality of service customers to its call center receive.

The company’s technical help desk reps and spares account reps are participating
in the ServiceElements program to improve customer experience at all levels of contact. Combined, the two groups answer approximately 2,000 phone calls per month from around the world.

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