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Gulfstream Aerospace, for the second year in a row, achieved the highest overall score for product support (pertaining to its original models), according t

Gulfstream Aerospace, for the second year in a row, achieved the highest overall score for product support (pertaining to its original models), according to the results of an annual AIN survey of turbine business aircraft operators. Cessna Citation also repeated its previous performance by coming in second, with customers giving the Wichita manufacturer an even higher overall score than last year.

Although scores for all the turbine business aircraft operators fall off when comparing their support of older versus newer aircraft, Savannah, Ga.-based Gulfstream also holds the distinction of having the top rating in service and support provided to customers of both newer (less than 10 years old) and older (more than 10 years old) jets, ranging from the legacy GIIs to modern G550s.

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