“ISO, the International Organization for Standardization, is simply going to be a requirement to do business in the future, especially in aviation,” Roger Sickler, president of Fort Worth, Texas-based RTS Services and RTS Rework, told AIN. “People are going to want to deal with accredited organizations and ISO is international in scope. It establishes procedures regardless of the size of the company, so in a way it levels the playing field.” In fact, ISO 9000 is already required to do business throughout much of Europe.
Sickler said RTS first started the procedure to remain competitive. “Once we got into ISO 9000 and saw what it does we became believers,” he said. “It turns out we really needed it to do business within our own company. I’m impressed with the whole procedure.” While Sickler found the change to be highly beneficial, he admitted that it is challenging. But once implemented, ISO 9000 could open up new sources of business and make the working environment for both employees and management much easier and more effective.
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